CCNP Voice

PART 1: IMPLEMENTING CISCO VOICE COMMUNICATIONS AND QOS
  • Chapter 1: Course Introduction
  • Chapter 2: Introduction to Voice Gateways
  • Chapter 3: VoIP Call Legs
  • Chapter 4: Cisco Unified Communications Manager Express Endpoints Implementation
  • Chapter 5: Dial Plan Implementation
  • Chapter 6: Gatekeeper and Cisco Unified Border Element Implementation
  • Chapter 7: Quality of Service
PART 2: IMPLEMENTING CISCO UNIFIED COMMUNICATIONS MANAGER (PART A)
  • Chapter 1: Course Introduction
  • Chapter 2: Introduction to Cisco Unified Communications Manager
  • Chapter 3: Enabling Single-Site On-Net Calling
  • Chapter 4: Single-Site Off-Net Calling
  • Chapter 5: Media Resources
  • Chapter 6: Feature and Application Implementation
PART 3: IMPLEMENTING CISCO UNIFIED COMMUNICATIONS MANAGER (PART B)
  • Chapter 1: Overview
  • Chapter 2: Learner Prerequisite Skills and Knowledge
  • Chapter 3: Course Goal and Objectives
  • Chapter 4: Course Flow
  • Chapter 5: Additional References
  • Chapter 6: Your Training Curriculum
PART 4: TROUBLESHOOTING CISCO UNIFIED COMMUNICATIONS (TVOICE)
  • Chapter 1: Overview
  • Chapter 2: Learner Prerequisite Skills and Knowledge
  • Chapter 3: Course Goal and Objectives
  • Chapter 4: Course Flow
  • Chapter 5: Additional References
  • Chapter 6: Your Training Curriculum
PART 5: INTEGRATING CISCO UNIFIED COMMUNICATIONS APPLICATIONS
  • Chapter 1: Course Introduction
  • Chapter 2: Introduction to Voice Mail
  • Chapter 3: Cisco Unity Connection in a Cisco Unified Communications Manager Environment
  • Chapter 4: Cisco Unity Express Implementation in Cisco Unified Communications Manager Express Environment
  • Chapter 5: Voice Profile for Internet Mail Implementation
  • Chapter 6: Cisco Unified Presence Implementation